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Time, Money, and Lives Blog

How to Choose Your Dragon

A message keeps popping up on my phone. You probably know the one. It says there's a software update available for my operating system. Do I want to update now or later? I've been saying later, but I know I will have to update eventually or my apps will stop working properly.

That's the way it is with software. Everything has to be kept up to date or the compatibility begins to break down. Eventually software companies stop supporting older versions of their products entirely. We published a blog last year about Microsoft no longer supporting XP and what it could mean for HIPAA. It also has implications for your speech recognition solution. Newer versions of Microsoft Windows and Office are not compatible with older versions of Dragon and the other way around. Here is a handy guide for figuring out if your operating system and Dragon versions will work together:

Topics: Dragon

Tips for a Better Speech Recognition Experience

At least once per quarter, we like to offer our clients some tips for a better user experience. In the past, we've covered topics like creating templates, customizing foot pedal settings, word correction, and going hands free. This time, I have put together a few tips on a range of subjects that will help you with VoiceOver and keep you ready to tackle cases for the coming months.

Topics: Tips and Tricks

Introducing The Voicebrook Success Community

There's been a recurring theme to our blogs and newsletters. Maybe you've caught it? We've been asking our clients to provide us with feedback, and I want to personally thank all of you who took us up on our request. There are too many to name in this short blog, but from your responses, we've been working to improve your user experience. With that in mind, we are launching the Voicebrook Success Community.

Topics: Support Client Services Success Community

Change is Coming - Fight For it, Not Against it [Free Download]

In just a few days, we will be entering new and unexpected territory. I don't know about you, but my inbox has been flooded with blog articles, webinar invites, and even advertisements predicting what is coming down the line this year. Some are about what we can expect from a Trump administration, others are about the demise (or not) of the Affordable Care Act, and still others are investment advice for dealing with an uncertain global market. But what should be made of all the predictions when so many in the past year have been flat out wrong?

One thing we do know: Change is coming.

Topics: Change Management

Comfort and function in the Gross Room

We listen to our clients, and we use that feedback to design our software to help automate and optimize client workflows. We want our users hands free and able to do as much as possible without the use of a keyboard and mouse. One of the most important considerations for both the speech recognition software and the hardware (microphone, foot pedal, etc.) is the environment in which it's being used. The gross room has several distinct features that make it unique and deserving of special consideration, and user feedback here is vital for us to continue to innovate here.

Topics: Gross room Hardware