FAQ
You have questions. Voicebrook has answers.
Benefits of Using Voicebrook
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How does the standardization of pathology reports affect patient care?
What we have found by talking to PRO users and clinicians is that standardized reporting makes reading the report much easier. Clinicians and the pathologist's colleagues can easily find the pertinent information in the report. Having a "common language" and predictable organization to the pathology report makes it easier for clinicians and patients to parse the information contained in the report, and results in better patient care.
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How can Voicebrook help our lab with CAP eCP cancer reporting?
Staying up-to-date with the latest CAP eCP updates ensures that your lab generates error-free, standardized reports that align with CAP protocols. Compliance is key, not only for maintaining accreditation, but also to improve patient care. Navigating complex cancer protocols can be both time-consuming and daunting. Labs often struggle with keeping up with frequent CAP updates, ensuring the accuracy of reports, and maintaining compliance with evolving standards. Errors in staging, grading, or documentation can have serious consequences, making the process stressful for pathologists.
Voicebrook's eCP solution, SynoptIQ, streamlines CAP eCP reporting, enabling labs to work more efficiently. With automatic eCP updates, direct access to CAP protocols, structured data capture, and tailored content, SynoptIQ takes the guesswork out of cancer reporting. It integrates seamlessly with any AP/LIS system, ensuring that your reports are consistent, accurate, and always compliant.
SynoptIQ is a module within our flagship reporting solution, VoiceOver PRO, and can also be implemented as a standalone product.
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What are the long-term benefits of adopting Voicebrook's pathology reporting solutions?
VoiceOver PRO delivers lasting value by streamlining workflows, improving accuracy, and adapting to your lab's needs. With advanced speech recognition, compliance with industry standards, and future-ready AI features, it enhances efficiency, reduces errors, and supports scalable growth.
Empower your team to focus on high-value tasks while staying ahead in the ever-evolving field of pathology.
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What are the benefits of transitioning from traditional transcription to speech recognition systems in pathology?
Using speech recognition when creating pathology reports offers faster report turnaround times, enhanced accuracy, reduced transcription costs, more standardized reporting, and increased productivity. These benefits streamline workflows, enabling pathologists to focus more on diagnostics and less on administrative tasks.
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Can you provide examples of other pathology labs that have successfully implemented Voicebrook's solutions?
Many pathology labs have streamlined their workflows and improved reporting accuracy with our solutions. You can explore our case studies and testimonials highlighting their success. Additionally, we can provide references tailored to labs with setups similar to yours upon request.
Security & Safety
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How does Voicebrook ensure the confidentiality and security of patient data?
Voicebrook prioritizes data security through robust measures designed to protect patient confidentiality. Our hosted environment is HiTrust certified, ensuring adherence to stringent security and privacy standards. We implement access controls, role-based permissions, and auditing to minimize risk and ensure that only authorized users can access sensitive data.
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How does Voicebrook ensure compliance with HIPAA and other security regulations when adopting new technologies?
Voicebrook has more than 20 years of experience in healthcare, specifically in the pathology space, and prioritizes compliance at every level. Our Security and Awareness program ensures that team members are regularly trained on HIPAA and our security policies. We maintain robust information security policies and procedures to protect data and operate a hosted environment that is HiTrust certified, ensuring the highest standards of security and compliance.
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What measures are in place to protect against unauthorized access to Voicebrook's systems and data?
Voicebrook employs a comprehensive Security and Awareness Program, which includes multi-factor authentication, regular security training, and proactive monitoring for suspicious activity. These measures are designed to prevent unauthorized access and ensure your data remains secure.
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How does Voicebrook handle data encryption during transmission and storage?
Voicebrook ensures that all data is encrypted both in transit and at rest using industry-standard encryption protocols. This guarantees that sensitive information remains secure during transmission and while stored within our hosted environment, safeguarding it from unauthorized access or tampering.
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In the event of a system outage or network issue, how does Voicebrook's Offline Mode maintain data integrity and ensure continuous operation?
Voicebrook's Offline Mode is designed to keep your work uninterrupted, even during a system outage or network disruption. You can continue dictating and capturing data locally, with automatic synchronization to our system once connectivity is restored, ensuring no data is lost and operations remain seamless.
Product Features
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What are Voicebrook's product offerings?
Voicebrook's two product offerings, VoiceOver PRO and SynoptIQ, are software applications that allow pathology professionals to rapidly and accurately create pathology reports.
VoiceOver PRO incorporates speech recognition, digital dictation, customizable templates, CAP eCP, AI, and an assortment of input devices, providing direct integration with the user’s Anatomic Pathology (AP) system.
SynoptIQ is a full-featured eCP solution solely focused on CAP cancer reporting, at a budget-friendly price point.
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What are the main features of VoiceOver PRO?
VoiceOver PRO's Report Builder offers a single window for creating and viewing reports, complete with a library of standardized gross, microscopic, and diagnostic templates. In the PRO Report Builder, you'll find synoptic reporting tools, structured data capture, and
CAP content.The PRO Assistant in Report Builder helps you complete your reports more efficiently and accurately with these features: auto-advance through templates, auto-filled fields based on previous inputs, automatic part placement, formatting customized to site specifications, automatic editing of static text, field validation, & automatic calculation of Ischemic time, time in fixation, and Gleason Score and Grading.
Enjoy the speed and productivity gains provided by our best-in-the-industry cloud speech engine.
PRO offers three input modalities to meet the needs of every pathology professional: front-end speech, a hybrid delegated workflow, and full digital recording.
And PRO is always available -- even when your AP system is down, or when your network or internet connection is lost.
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What are the main features of SynoptIQ?
SynoptIQ eCP can be used with PRO or as a standalone CAP cancer protocol solution, simplifying cancer reporting by keeping you up to date with the latest protocols, ensuring compliance and efficiency.
With automatic CAP eCP updates, your lab stays compliant without the hassle of manual changes. SynoptIQ ensures consistency across all reports, enhancing accuracy and reliability. SynoptIQ automates time-consuming tasks like staging and grading, speeding up workflows and reducing errors. Its intelligent logic minimizes human error, ensuring strict alignment with CAP standards. HL7 data output enables seamless data sharing.
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Do your product offerings incorporate Generative AI?
Voicebrook is redefining the future of pathology reporting through thoughtful application of Generative AI (GenAI). Our suite of AI-powered features exemplifies our commitment to providing innovative solutions that streamline workflows, reduce errors, and enhance reporting accuracy—all while adapting to the real-world needs of pathologists and laboratory staff.
Learn more about our newest AI features in VoiceOver PRO: DraftDiagnosis, Draft Procedure Line, and No Pause Biopsy.
Voicebrook Product Workflows
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Does Voicebrook offer flexible or customizable workflows in its products?
Absolutely! Voicebrook tailors every workflow to your lab’s unique needs. Through a structured implementation process, we assess your current workflows, customize VoiceOver PRO, and provide comprehensive training and support to ensure a seamless transition. This ensures efficiency and alignment with your lab's specific requirements.
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What solutions do you offer to streamline pathology lab workflows?
Voicebrook offers comprehensive solutions to streamline pathology lab workflows. VoiceOver PRO, a speech recognition-based reporting solution tailored to anatomic pathology, enables rapid and accurate creation of standardized reports. SynoptIQ eCP can be used with PRO or as a standalone CAP cancer protocol solution, simplifying cancer reporting by keeping you up to date with the latest protocols, ensuring compliance and efficiency. Our forward-thinking development process incorporates AI-driven features to enhance accuracy and reduce discrepancies in reports.
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How do your solutions handle large volumes of data and maintain performance during peak times?
The scalability and availability of our VoiceOver hosted environment offers the following features:
- Cloud-hosted infrastructure with PaaS and SaaS services in use, offering high availability and versatile scalability features and guaranteed SLA.
- Automated scaling of infrastructure resources both horizontally and vertically depending on the load of the system.
- Multi-region availability for Databases and Storage resources, with near-real-time synchronization and automatic failover capabilities.
- Proactive monitoring of cloud infrastructure and system load using dashboards, automated alerts, log data and synthetic tests.
- Application design with redundancy and fault tolerance to maintain heavy load reliability and data integrity.
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How does automation impact the workflow in pathology labs?
Just like moving from a manual vehicle to an automatic, it makes everything easier. There is less training needed for new hires because they can simply say a few commands and PRO will navigate the PC and your AP system. This is also helpful if your lab ever decides to change AP systems. Voicebrook can keep the spoken commands the same for your users but still carry out the functions properly in your new system.
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What sort of flexible workflows can VoiceOver PRO support with its different input modalities?
One of the core principles behind VoiceOver PRO is flexibility. We recognize that different users have different needs and preferences when it comes to dictation and reporting. To accommodate this, we've developed three distinct input modalities:
Front-End Speech: This is the backbone of VoiceOver PRO. Users dictate, and their words appear on the screen in real-time. This modality offers significant cost savings, improved safety, and faster turnaround times for patients. It's perfect for those who want immediate control over their reports, allowing them to proofread and edit as they go.
Delegated Workflow Module (DWM): Understanding that some users prefer an additional layer of quality control, we developed DWM. This hybrid solution combines the immediacy of Front-End Speech with the assurance of transcriptionist review. Users can utilize front-end speech and choose to send an audio file to transcription when they are done for additional proofreading and adjustments. This ensures consistency and quality, making it ideal for training residents or for users who want their reports double-checked. Additionally, DWM offers a quality control aspect. All audio files can be captured and saved for a period of time, so a site can review the audio at anytime without any delay in finalizing the case. This dual approach caters to different needs for accuracy and oversight.
Full Digital Recording: For users who prefer traditional transcription workflows, VoiceOver PRO offers a full digital recording option. This modality allows users to record their voice and send the audio files to transcriptionists, who then fully transcribe the reports. It's a familiar and reliable solution for those who are not ready to transition to speech technology.
Implementation & Support
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What kind of support do you offer during the implementation of new lab technologies?
Voicebrook provides comprehensive support tailored to your lab’s needs, including onsite or remote assistance during implementation. Our dedicated client support team is available to answer questions and resolve issues, ensuring a smooth transition. We are committed to working with you to ensure your support needs are fully met.
Learn more about our implementation process.
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What training do staff need when transitioning to an advanced pathology reporting system?
Staff typically need an overview of the system and hands-on guidance to adapt workflows and fully utilize new tools. Voicebrook provides group training for system overviews and one-on-one sessions to help users work through cases and confidently transition to PRO, ensuring minimal disruption to daily routines.
Whether you're a new user or just need a refresher, Voicebrook offers comprehensive training on all aspects of VoiceOver PRO. We cover everything from the basics to advanced dictation practices, ensuring you get the most out of our pathology reporting software.
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Can your systems be integrated with existing lab equipment and software?
Yes! Our Solution Analysts specialize in understanding your existing systems and ensuring VoiceOver integrates seamlessly, allowing you to maintain familiar workflows. We also have established relationships with many lab service providers and can explore custom integrations if needed to meet your specific requirements.
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How can pathology labs integrate new technologies without disrupting existing workflows?
Successful integration involves aligning new technologies with current workflows through careful planning, stakeholder involvement, and effective training. Voicebrook ensures a seamless transition by understanding your lab’s workflow and coordinating with your team so users are fully transitioned during training, minimizing disruptions.
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What are the cost implications of implementing a new pathology system, and how can they be mitigated?
The cost implications vary depending on the specific needs of each lab. Many labs see immediate cost savings by reducing or eliminating external transcription services. For labs with in-house transcriptionists, their roles often shift to focus on other essential tasks, enhancing operational efficiency while retaining valuable team members. Additionally, users frequently experience time savings, allowing them to complete more cases in less time, which can further improve productivity and resource utilization.
General Technology Questions
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What should labs consider when choosing a technology solution for integration with existing systems?
You should consider what your lab's individual needs are and the areas in which you can improve. You also need to find a technology like VoiceOver PRO that can integrate with any system on your network. Many new technologies will require you to have the latest and greatest computers and software. However, we know many hospitals and labs do not have the latest and greatest tech, and our team members are experts at working with what you have and making it better with PRO.
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How do technological advancements help with staffing challenges in pathology labs?
Advancements in technology, such as AI-driven solutions and workflow optimization tools, help pathology labs address staffing challenges by increasing efficiency and reducing the workload for overburdened staff. For example, tools like Voicebrook's reporting solutions streamline the reporting process, enabling pathologists and lab staff to produce accurate, high-quality reports more quickly and with fewer steps.
Speech recognition, automation of repetitive tasks, and integration with existing laboratory systems free up valuable time, allowing team members to focus on critical diagnostic and analytical work. Additionally, transcriptionists and other staff can have their roles shifted to focus on quality assurance and other important tasks rather than being replaced. This flexibility not only reduces burnout but also helps labs optimize their existing resources without the need to hire additional staff.
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How do you keep your technology up-to-date with the latest advancements in pathology?
Our team members are passionate about healthcare and technology, constantly staying informed about emerging trends and developments. We collaborate with industry experts, attend pathology and healthcare technology conferences, and engage directly with our customers to understand their evolving needs. By actively seeking feedback from the pathology community, we ensure our solutions address real-world challenges.
On the technology front, we focus on enhancing integration with laboratory information systems, improving workflow efficiency, leveraging the latest advancements in speech recognition and automation, and adopting cutting-edge security and compliance standards. This holistic approach allows us to continuously refine and innovate our products to meet the demands of modern pathology labs.
Whether it’s adopting the latest in AI, streamlining reporting processes, or staying ahead of regulatory changes, we are committed to delivering solutions that empower pathology labs to work smarter.
Learn more about our latest AI innovations and how we’re improving workflows across the board!
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What future technologies are set to transform pathology labs in the next five years?
Emerging technologies like AI and machine learning, digital pathology, telepathology, and advances in molecular pathology and genomics are revolutionizing the field. These innovations promise faster diagnostics, improved accuracy, and more personalized patient care.
Voicebrook embraces change with a forward-thinking approach, continuously evolving our solutions to integrate cutting-edge technologies. Our commitment to adaptability ensures that labs can confidently adopt advancements, staying efficient and effective in a rapidly changing landscape.