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Lindsey Pitsch

Lindsey Pitsch

Wife, mother of 4, Michigander, Vice President of Client Success, Forensic Pathology Assistant, Former Medical Examiner Investigator, Nerd, Sorority Adviser, Volunteer, Lover of Cooking and all things food.

Recent Posts by Lindsey Pitsch:

PRO Tip: Using Templates to Speed Up Your Dictation and Improve Accuracy

Most of us probably don’t pay much attention, but we use "templates" in our everyday lives.  We are using them so much, in fact, that our devices are even starting to figure out what we are going to say or type next.  For instance, when I go to fill out a form in Google and I start to type my name, Google will try to auto-populate the other fields for address, email, phone number, etc.  Google knows that I have used this information many times before and has essentially created a template for me.  Of course, the world of pathology is much more complex than filling in fields for name and address, but there are still so many areas where you are likely saying the same (or very similar) phrases again and again.

Introducing The Voicebrook Success Community

There's been a recurring theme to our blogs and newsletters. Maybe you've caught it? We've been asking our clients to provide us with feedback, and I want to personally thank all of you who took us up on our request. There are too many to name in this short blog, but from your responses, we've been working to improve your user experience. With that in mind, we are launching the Voicebrook Success Community.

You Use Templates Without Knowing - Make it Official [Free Download]

Most of us probably don’t pay much attention, but we use ‘templates’ in our everyday life.  We are using them so much, in fact, that our devices are even starting to figure out what we are going to say/type next.  For instance, when I go to fill out a form in Google and I start to type my name, Google will try to auto populate the other fields for address, email, phone number, etc.  Google knows that I have used this information many times before and has essentially created a template for me.  Of course the world of Pathology is much more complex than filling in fields for name and address, but there are still so many areas where you are likely saying the same or very similar phrases again and again.

Thinking About Speech Recognition? Get Users Involved Early

Technology changes in the lab can be sparked by any number of catalysts.  For instance, a PA hears from a friend about a new speech recognition system and brings it up to her manager and next thing you know VoiceOver is being installed.  Other times, Pathologists are looking for ways to have more control over their reports as well as the ability to sign things out without waiting for transcription.  Still other times, administration is looking for a way to save money, and they choose to bring in new technology to accomplish this goal.   While we do pride ourselves on helping our customers to save money, that specific reason for bringing in the VoiceOver solution is what can lead to trouble.  

Word Correction Saves Time and Improves Recognition Accuracy

Dragon Medical 360 software is the most accurate speech recognition software for medical professionals and is the engine that drives our VoiceOver Pathology platform.  The software is capable of 99% recognition accuracy, but in most cases users have to do their part to help the software reach this level.

Occasionally, we hear from users who say, "VoiceOver or Dragon are not learning when I correct words." While the user perception is technically true because he/she found a mistake in the report and went back and fixed the text, their correction technique is often not (for lack of a better term) correct.  If their goal was to improve accuracy and save time in the future, then the user needs to employ a different technique in order to achieve this.