VoiceOver Support Resources

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Schedule of Operation

Regular support hours: M-F, 8am-1am EST and Sat 9am-5pm EST

Holiday Closure Schedule:

  • New Years, Friday, 1/1/21
  • Martin Luther King Day, Monday 1/18/21
  • President's Day, Monday, 2/15/21
  • Memorial Day, Monday, 5/31/21
  • Juneteenth, Friday, 6/18/21
  • Independence Day, Monday, 7/5/21
  • Labor Day, Monday, 9/6/21
  • Veteran's Day, Thursday, 11/11/21
  • Thanksgiving, Thursday and Friday, 11/25/21 and 11/26/21
  • Christmas, Friday, 12/24/21


Service Alerts

New Remote Access Platforms

We are pleased to announce that we will be adopting GoToAssist and Zoom as our new remote connection platforms.  Users will still use the same link to connect with us, but they will have a new and improved experience.  The connection is more reliable, both methods are certified HIPAA compliant, and there is no application to download!  For additional technical information please click the link below, or if you have any questions or concerns please contact our support team.

This change does not apply to Veterans Administration Medical Centers.

Remote Access FAQ


Contact Information

Voicebrook, Inc.

1983 Marcus Avenue
Suite 105
Lake Success, NY 11042


1-866-Voice-XP x1
(516) 326-9400 x1 Phone
(516) 326-9549 Fax