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Time, Money, and Lives Blog

Ross Weinstein

Ross Weinstein

Husband, Father, Australian Shepherd Owner, CEO, Corporate Culture Coordinator, Chief Marketing Officer, Problem Solver, Joker, Soccer Club President, Soccer Coach, Movie Aficionado, Scotch Lover, PhotoShopper, Web Designer, Copy Writer, Indie Music Lover, Sushi and Steak Lover, Can Head, Hair Stylist ------- Fan of: Tottenham Hotspur, Florida Gators, NY Yankees, NY Knicks, NY Giants, NY Islanders

Recent Posts by Ross Weinstein:

3 Critical Details For Incorporating a Speech Solution into a Lean Lab

The Lean movement began as a management philosophy for manufacturing companies to increase consistency, remove unnecessary steps, and eliminate waste. Although Lean was originally intended to improve industrialized product development, it is now heavily applied to service industries and healthcare, including surgical pathology labs. The goal of implementing Lean practices in a lab is to make significant cuts in expenses while improving patient safety and the satisfaction of referring physicians. This is done by creating efficiency that drives quicker and higher quality outcomes.

Often times, companies believe that investing in a new technology will lead to vast efficiency improvement. The reality is that unless carefully planned and incorporated into a LEAN process, the results can be a mixed bag. In this blog I will attempt to point out a few of the many things that should be considered when implementing speech recognition based reporting solutions as part of a Lean laboratory strategy.

Topics: Best Practices Process Improvement

Speech Recognition Is Not A Cost-Effective Solution for Pathology

That is not exactly the title you expected to read from the CEO of the leading speech recognition reporting solution company for Pathology, is it?

I was recently interviewed for an upcoming article in CAP Today regarding the present state of speech technology in Pathology reporting.  The author, Kevin O'Reilly, asked me to respond to a double-blind study conducted in 2012 by Steven Suvalsky, MHS, PA(ASCP) and Valerie Boelman, BS, LBC in Iowa.  The study used personnel in comparable surgical pathology departments to measure the return on investment of using Dragon software in a lab and transferring elements of the workload from the transcriptionist to the PA and the Pathologist. The conclusions of the study were as follows...

Topics: LEAN Benefits About Us ROI Process Improvement Speech Recognition Technology CAP Today Dragon

4 Critical Election Mistakes Provide Lessons to Help Connect You with Your Customer

For many of us the election result provided a confusing end to what was a very emotionally charged campaign.  When I awoke on Wednesday morning still trying to sort out the surprise result in my head, I couldn't help but reflect upon what was missed. This was an election where almost all of the media and most surrogates in both campaigns believed that Hillary's victory was all but a sure thing. So what happened?

Still trying to put it all together, I logged into my 8:30AM daily client advocacy video conference. This meeting consists of 12 cross-functional Voicebrook employees all working to find solutions that ensure client success. On this day I was running a few minutes late and I joined in the middle of a conversation about the result. All eyes turned to me, and I was put on the spot about what we just witnessed. Channeling skills I learned from watching all three debates, I "pivoted" to answer the question in a way that would not alienate team members and would provide a positive segue to the meeting we were about to begin.

I had so many different thoughts about what had taken place from an ideological standpoint that I didn't share, BUT I believed there were lessons that we could learn to benefit us in advancing our commitment to client success. I found that the lessons we were discussing did not just apply to us and our service to our clients. As a result, I wanted to share them with you. I feel that all businesses can better serve their customers if they think about these four things...
Topics: Pathology Client Services

Time, Money, and Lives for the New Year

As we approach the final hours of 2015, I can't help but reflect on what an awesome year it has been and how thankful I am to work with such great coworkers and clients. In the spirit of reflection and ushering out the past year, I want to share some 2015 blog statistics and also thank two very special people (one a coworker and one a client) whose commitment to high-quality Pathology reporting impacts patient safety and positive outcomes on a daily basis.

Topics: Blog Voiceover Pathology

These Aren't the Pathology Transcriptionists You're Looking for

I was listening to a radio interview with a cast member from the upcoming "Star Wars: The Force Awakens," and I immediately thought of the iconic phrase, "these aren't the droids you're looking for.”  I have always loved memes and the classic Star Wars movies.  Considering the timing of the new release, I had a sudden urge to write a blog that applies the meme to laboratories looking for new Pathology transcriptionists.

Topics: LEAN Automation Process Improvement Voiceover Technology