Voicebrook is looking to hire a highly motivated individual who enjoys working with people and helping them to succeed. Voicebrook provides reporting solutions for Pathology laboratories and ultimately helps patients get results. Supporting our clients and ensuring their success is our highest priority. As a Customer Onboarding Specialist you will be one of the first people that many customers interact with and you will help them realize all of the benefits of our solutions.
This job requires connecting with people quickly in an outgoing, friendly manner. The use of persuasive communication skills to gain the interest and involvement of others in the work process is an important aspect of the job. An extreme sense of urgency is needed, combined with getting work done in complete, accurate detail and in accordance with company standards and policies. The motivation for this position comes from a strong sense of duty and a feeling of responsibility for completing work both quickly and correctly. A faster than average work pace is necessary combined with impatience for results. Follow-up of delegated work must be very thorough. Decision making will be done with the ideas and advice of others, but always carefully and cautiously within the guidelines of established company policy. Selling ideas to others and the ability to train, teach and motivate a team are strong aspects of this position. Change is an ongoing occurrence of this job and should be approached conservatively and with the support and guidance of management.
