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Voicebrook Employment Opportunities

This year we resolve to be BASIC

At Voicebrook, we’ve always taken pride in our company culture. That culture is a direct reflection of our Core Values, and when we hire, we put a lot of weight into finding people who will live our values. The problem with our values was that they were tough to remember. If you asked someone in the company they could give you a pretty good idea of what they were, but no two people would provide the exact same answer. This year, we decided it was time to go back to basics.

Topics: About Us Core Values new year

Now Hiring: Solution Analyst

Thank you for your interest; this position has been filled. As we grow, we may seek another candidate. If you choose to apply, we will keep your resume on file for up to 12 months

Designing and implementing a solution to meet the needs of our users is at the core of our company. The Solution Analyst leads this charge.  We’re looking for a sharp and engaged person to come join a growing company and help make a difference.

Voicebrook solves reporting issues for Pathology laboratories; we help them save time, save money and save lives.  As a Solution Analyst you understand the client’s needs and build their VoiceOver solution, working with both the users and our internal team to roll this solution out successfully.

Topics: Employment

Now Hiring: Technical Support Specialist

Voicebrook is looking to hire a highly motivated professional technical support specialist to ensure successful client outcomes.

Voicebrook solves reporting issues for Pathology laboratories; we help them save time, money, and lives.  Supporting our customers and ensuring their success is our highest priority.  Our tehcnical support specialists play a key role in maintaining success for our existing customer sites.

Topics: Client Operations Client Services

Now Hiring:  Software QA Engineer

Voicebrook is looking to hire a highly motivated Software QA Engineer

Voicebrook is the leading provider of speech recognition and reporting solutions for Pathology; empowering Pathologists to save time, money, and lives. Voicebrook is seeking a Software QA Engineer with a tireless devotion to quality.

Topics: Employment

Now Hiring: Client Services Specialist, Level 1

Job Title: Client Services Specialist, Level 1

Department: Client Operations, Client Services Team

Reports To: Manager, Client Services

General Purpose of Job: The Level 1 Client Specialist is responsible for managing all aspects of support and service requests received from Voicebrook Clients. They serve as the first troubleshooting resource for clients looking to obtain support. They provide application installation, configuration, documentation, training, testing, troubleshooting and problem resolution by performing question/problem diagnosis and guiding clients through step-by-step solutions. They are responsible for ensuring client services, solution delivery, and escalation procedures are followed. They will ensure client service level agreements are met and expectations are set based on Voicebrook’s support process.

Topics: Client Operations Client Services