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Time, Money, and Lives Blog

Speech Recognition Doesn't Have to be a Pain in the Gross Room

No two days in a gross room are the same. I experienced this first hand as a technician before I came to work at Voicebrook. Maybe, like me, you are a biopsy technician and receive the surprise ECC that takes 30 cassettes to entirely submit, or maybe you are PA and receive the surprise derm frozen that requires all hands on deck. No matter your role, you never know what curveballs the day has in store for you.

Topics: Speech Recognition

Apply Your Communication Skills for Better Dictation Results

Back in December, Voicebrook employees from around the country came together for our annual company meeting. The theme was communication, and we were each challenged to think about how we can improve our communications with each other and with our clients. While researching the topic, I found that many tools for effective communication also apply to dictation. If you think about it, talking to a computer really doesn't differ much from talking to a person.

Topics: Client Services Speech Recognition Tips and Tricks

Speech Recognition Is Not A Cost-Effective Solution for Pathology

That is not exactly the title you expected to read from the CEO of the leading speech recognition reporting solution company for Pathology, is it?

I was recently interviewed for an upcoming article in CAP Today regarding the present state of speech technology in Pathology reporting.  The author, Kevin O'Reilly, asked me to respond to a double-blind study conducted in 2012 by Steven Suvalsky, MHS, PA(ASCP) and Valerie Boelman, BS, LBC in Iowa.  The study used personnel in comparable surgical pathology departments to measure the return on investment of using Dragon software in a lab and transferring elements of the workload from the transcriptionist to the PA and the Pathologist. The conclusions of the study were as follows...

Topics: LEAN Benefits About Us ROI Process Improvement Speech Recognition Technology CAP Today Dragon

To DIY or Not to DIY? Support Makes all the Difference

Imagine this: It’s a cold and dark Monday morning. You sluggishly enter your office at work, dreading the upgrade to the pathology software your team implemented several years ago. With years of experience now under your belt implementing, using, and troubleshooting this fancy software, you start to get that gut-wrenching sensation because your “upgrades” in the past have been more like downgrades. Plus, all your department’s custom made workflows, templates, and other shortcuts will need to be re-written.

Topics: Support Speech Recognition Dragon

Leverage Your Speech Recognition Solution for Workflow Efficiency

There is a concept in the culinary world referred to as “mise en place.” The phrase is from the French, roughly translating as “everything it it’s place,” and it refers to organizing the kitchen in a way that allows chefs to have everything prepped and ready to work with maximum efficiency.  It allows the chef and their staff to create the meals they’ll need during a given shift, made to order, one at a time.

In Pathology, work areas are organized so that specimens move through the department in the most expeditious manner possible. There are time-tested procedures, carts to hold specimens, machines, timers, and many other solutions to each problem Pathologists and PAs are trying to solve.

Topics: Tips and Tricks Workflow Speech Recognition Best Practices Process Improvement