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Time, Money, and Lives Blog

Speech Recognition Is Not A Cost-Effective Solution for Pathology

That is not exactly the title you expected to read from the CEO of the leading speech recognition reporting solution company for Pathology, is it?

I was recently interviewed for an upcoming article in CAP Today regarding the present state of speech technology in Pathology reporting.  The author, Kevin O'Reilly, asked me to respond to a double-blind study conducted in 2012 by Steven Suvalsky, MHS, PA(ASCP) and Valerie Boelman, BS, LBC in Iowa.  The study used personnel in comparable surgical pathology departments to measure the return on investment of using Dragon software in a lab and transferring elements of the workload from the transcriptionist to the PA and the Pathologist. The conclusions of the study were as follows...

Topics: LEAN Benefits About Us ROI Process Improvement Speech Recognition Technology CAP Today Dragon

These Aren't the Pathology Transcriptionists You're Looking for

I was listening to a radio interview with a cast member from the upcoming "Star Wars: The Force Awakens," and I immediately thought of the iconic phrase, "these aren't the droids you're looking for.”  I have always loved memes and the classic Star Wars movies.  Considering the timing of the new release, I had a sudden urge to write a blog that applies the meme to laboratories looking for new Pathology transcriptionists.

Topics: LEAN Automation Process Improvement Voiceover Technology

How to Improve a Lean Lab Workflow With Speech Recognition

I recently read the article, "Lean Six Sigma changing healthcare as more providers adopt methods," on the Healthcare Finance websiteIn the article Sherree Geyer stated, “Lean Six Sigma is thriving in healthcare, a distinct change from two decades ago when the performance improvement methodologies were first introduced to the industry.” 

Topics: LEAN Save Time Partner Relationship Management Product Management Accuracy Improvement

How to Prepare Your Lab Environment for a Speech Recognition Solution

One of the earliest priorities for a Project Manager in a VoiceOver implementation is to ensure that the physical dictation environment is properly setup for successful speech recognition use.   In many cases the PA or Pathologist may not have previously relied on a computer workstation as a regular part of their case reporting.  In other cases, if a computer workstation was available, it may not have been setup effectively to be utilized while working with case materials.  The reason it is so important to focus on the physical environment early in an implementation is that some of the requirements may involve equipment or physical setup that involves people or resources that take time to schedule or procure.

Topics: LEAN Automation Success Management Process Improvement Tips and Tricks microphone

How Any Mistake Can Be Used to Benefit Your Organization

I’m a firm believer in the importance of building great processes that complement the importance of people, their knowledge, and good judgment. Instead of creating a step-by-step procedure that a robot can follow, I believe a well-thought-out process should feature best practices and recommendations that team members can follow in order to deliver the outcomes that are expected of them.

Topics: LEAN About Us Process Improvement